The answer to this question is based on your project. The first step, after contacting us, is to set up a free, face-to-face meeting. This meeting allows us to get a better understanding of the complexity of your project. Once we understand your software requirements, we can provide preliminary cost details and a timeline. The timeline is always a range, since extenuating circumstances can modify the delivery schedule. We will then provide an implementation plan for your project, and the steps we propose to take before actually beginning work on your software solution. This can involve workshops, specification documents, and more detailed conversations that allow us to present a final, accurate cost summary.

We divide your project into small manageable tasks that allows us to show significant software development progress while meeting your business objectives. Smaller task development is characteristic of agile processes, which are easier to complete, and reduces delays and cost overruns. We will divide your project into two weekly agile sprints. Sprints provide software development deliverables at the end of each sprint. This gives you the opportunity to see progress as the software takes shape. It also allows you to provide feedback throughout the process instead of reviewing everything at the end. If the changes are not what you desire, it’s quicker and easier for us to make changes during the build, instead of after Phase One completion.

We provide a comprehensive service level agreement (SLA), which guarantees the level of support from the moment your solution goes live. This includes team knowledge retention, background system maintenance and general user software support.

This also depends on the requirements established for your project. If you no longer require support from us, there will be no charge for this. However, fees may apply for items like ongoing hosting, service level agreements and domain name renewals.

We are very proud to have a devoted team of International Software Testing Quality Board (ISTQB) testers. They work tirelessly to ensure that your software project is a total success. We provide extensive software testing services based on the needs of your project. Some software development projects require little testing, and others require a lot. Our testing strategy is customised to ensure that the best tools and processes are used for your project.